Terms and Conditions


Orders are welcome via mail, fax, phone, e-mail or our order form.

Please give us your full address so we can ship your order.

TERMS AND CONDITIONS

All offers are without obligation. We are under no obligation to deliver. Errors and omissions excepted. Prices are subject to alteration without notice. Incoming orders will be processed in the order of receipt, usually by return of post. It is, however, not always possible to avoid delay. In such cases we ask you to bear with us.

Within Germany we deliver postage-paid by the cheapest route. (Parcel service etc. – if required – will cost you only the surcharge.) The shipping charges for delivery to further countries are listed in the section "SHIPPING CHARGES", which you can find below.  

Payment in full is required immediately upon receipt of the goods. However, we reserve the right to require advance payment via proforma invoice in some cases. The purchaser assumes all risks of shipment. All merchandise remains our property pending full payment of outstanding invoices.

We allow 10% discount on orders for not less than 4 copies of the same title. However, this does not apply to sales within Germany of books which are subject to statutory price control. Such books are marked with an * in our lists. (At sales stands in other countries the statutory price controls of the country in question apply.)

Provided that the wares return to us undamaged, we afford a general right of return within 14 days. Therefore returned wares should be well packed (sufficiently padded) and return postage should be paid in full. (We never accept unfranked consignments.)

We recommend payment via post giro transfer to our national giro account no. 2189 08-709 at the Postbank Stuttgart (bank code 600 100 70) – IBAN: DE41 6001 0070 0218 9087 09 – BIC: PBNKDEFF . Please make sure that any remittance charges are not charged to our account.

Customers in Switzerland, Austria and Denmark can pay into our giro accounts in those countries. For deliveries in the above-named countries, we may convert the total amount due into local currency at the current exchange rate.

We also accept Visa, MasterCard and JCB for payments from abroad.

If you want us to charge your credit card, we need three pieces of information with your order:

1. The card number
2. The expiry date
3. The card security code (CVV: a three-digit number from the back of your card).

We recommend that you do not trust the information to a single e-mail, rather sent two or three mails or a fax (+49 4351 87217). Of course you may also give us the information by phone (+49 4351 82140).

Shipping Charges

 

Attention - New Shipping Policy

 

Since the German post no longer offers the cost-saving possibility of sending books abroad, our books can only be sent as consignment of goods (Priority) or parcel.

Thus, books are generally delivered a lot faster. Unfortunately, this change is associated with considerable addtional costs, therefore we are forced to establish new shipping charges from 1 March 2019:

 

Country of delivery Until 28 February 2019 From 1 March 2019
 

From 200 €

value of goods

Germany 0,00 € 0,00 €  0,00 €

Austria
Belgium
Denmark
Luxembourg
Netherlands

0,00 € 4,90 €  0,00 €

 

Further countries in Europe

 

Albania
Andorra
Belarus
Bosnia Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Estonia
Finland
France
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Liechtenstein
Lithuania

 

 

Macedonia
Malta
Moldavia
monaco
Norway
Poland
Portugal
Republic of Montenegro
Romania
San Marino
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Ukraine
United Kingdom
Vatican city

0,00 € 6,90 €  0,00 €

Further countries

 

Argentina
Australia
Brazil
Canada
India
Israel
Japan
Morocco
New Zealand
Russia
South Korea
Tunisia
Turkey
United States
etc.

5,00 € 9,80 €  5,00 €