Terms and Conditions


Orders are welcome via mail, fax, phone, e-mail or our order form.

Please give us your full address so we can ship your order.

TERMS AND CONDITIONS

All offers are without obligation. We are under no obligation to deliver. Errors and omissions excepted. Prices are subject to alteration without notice. Incoming orders will be processed in the order of receipt, usually by return of post. It is, however, not always possible to avoid delay. In such cases we ask you to bear with us.

Within Europe we deliver postage-paid by the cheapest route. (Express, airmail and such services – if required – will cost you only the surcharge.) Overseas orders will now always be sent by airmail (larger consignments by SAL), for which we charge a fixed fee of € 5 per consignment. Payment in full is required immediately upon receipt of the goods. However, we reserve the right to require advance payment via proforma invoice in some cases. The purchaser assumes all risks of shipment. All merchandise remains our property pending full payment of outstanding invoices.

We allow 10% discount on orders for not less than 4 copies of the same title. However, this does not apply to sales within Germany of books which are subject to statutory price control. Such books are marked with an * in our lists. (At sales stands in other countries the statutory price controls of the country in question apply.)

Provided that the wares return to us undamaged, we afford a general right of return within 14 days. Therefore returned wares should be well packed (sufficiently padded) and return postage should be paid in full. (We never accept unfranked consignments.)

We recommend payment via post giro transfer to our national giro account no. 2189 08-709 at the Postbank Stuttgart (bank code 600 100 70) – IBAN: DE41 6001 0070 0218 9087 09 – BIC: PBNKDEFF . Please make sure that any remittance charges are not charged to our account.

Customers in Switzerland, Austria, Denmark and Sweden can pay into our giro accounts in those countries. We also accept French cheques, and this is the best way of payment for customers in France. For deliveries in the above-named countries, we may convert the total amount due into local currency at the current exchange rate.

We also accept Visa, MasterCard and JCB for payments from abroad.

If you want us to charge your credit card, we need three pieces of information with your order:

1. The card number
2. The expiry date
3. The card security code (CVV: a three-digit number from the back of your card).

We recommend that you do not trust the information to a single e-mail, rather sent two or three mails or a fax (+49 4351 87217). Of course you may also give us the information by phone (+49 4351 82140).